Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website, [website URL]. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.​

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2. Data Controller 

Connor Smith is the “data controller” responsible for your personal data.If you have any questions, you can contact us at:Email: shschiropractic@outlook.comAddress: 47 Long Road, Bournemouth, BH10 5NN.

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3. What Personal Data We Collect

We may collect the following categories of information:

3.1 Data you provide directly

• Name

• Email address

• Contact details

• Payment information (processed via secure third-party providers)

• Information submitted via forms (contact forms, registration forms, etc.)​

 

3.2 Automatically collected data
When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Usage data (pages visited, time spent, clicks)

• Cookies and tracking data (see “Cookies” section below)

 

3.3 Data from third parties

• Analytics providers (e.g., Google Analytics)

• Advertising networks

• Payment processors

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4. How We Use Your Personal Data

We process your personal data for the following purposes:

• To operate and maintain our website

• To respond to enquiries and provide customer support

• To process payments and manage orders (if applicable)

• To improve website performance and user experience

• To send marketing communications (only with your consent)

• To comply with legal obligations

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5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

• Consent

• Performance of a contract

• Legitimate interests (e.g., website security, analytics)

• Legal obligation

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6. Sharing Your Personal Data

We may share your data with:

• Service providers (e.g., hosting, analytics, payment processors)

• Professional advisers (e.g., lawyers, accountants)

• Law enforcement or regulators when legally required

We do not sell your personal data.

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7. International Transfers
Some service providers may be based outside the UK.
When international transfers occur, we ensure appropriate safeguards are in place, such as:

• Adequacy regulations

• Standard Contractual Clauses (SCCs)

 

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8. Data Retention
We keep your data only for as long as necessary for the purposes for which it was collected, or as required by law.
Typical retention periods:

• Contact enquiries: 6–24 months

• Customer records: 6 years

• Analytics data: 14–50 months depending on provider settings

 

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9. Cookies
Our website uses cookies and similar technologies.
You can manage your cookie preferences via:

• Our cookie banner (if implemented)

• Your browser settings

For more details, see our Cookie Policy (or insert cookies information here if you prefer).

 

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10. Your Rights under UK GDPR
You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at shschiropractic@outlook.com. 

 

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11. Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and limited access controls.
However, no method of transmission over the internet is completely secure.

 

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12. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

 

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13. Changes to This Privacy Policy
We may update this policy from time to time.
The latest version will always be posted on this page.​